Cancellation policy

Order Cancellations

Once an order is placed, it is immediately sent into processing. Because of this:

 

• Orders cannot be cancelled once they have been processed or shipped.
• If you contact us within 1 hour of placing your order, we will do our best to stop shipment, but cancellation is not guaranteed.
• If your order cannot be canceled in time, you may follow our Return Policy once your item is delivered.

 

Pre-Orders & Custom Orders

• Pre-orders and custom items are final sale and cannot be canceled or refunded.
• Production begins immediately upon purchase to ensure timely delivery.

 

Holiday Sales, Promotions & Final Sale Items

• Orders placed during sales, promotions, or marked as Final Sale:
  
  •  Cannot be canceled
  •  Cannot be refunded
  •  May be eligible for exchange or store credit only (if stated at time of purchase)

 

Address Errors & Order Changes

• Please double-check your shipping address before completing checkout.
• We are not responsible for orders shipped to incorrect addresses entered by the customer.
• If you contact us quickly, we will attempt to update the order, but changes are not guaranteed once processing begins.

 

How to Contact Us

For all order-related questions, reach out as soon as possible at:

[Your Support Email Here]

Please include:

• Your full name
• Order number
• Request details

 

Policy Updates

This policy is subject to change at any time without notice. By placing an order, you agree to the terms outlined above.